FAQ

Do cancel or re-schedule at least 24 hours before your appointment to allow us to accommodate those on the waiting list. Late cancels (within 24 hours from your appointment) will be charged 50% of the service(s) cost. Should the client be 15 minutes late or more and the service can’t be completed within the remaining time allowed, the client will be required to pay for their full service.  No Shows will be charged the full service(s) cost.

Do exfoliate on a daily basis. Try using a natural sugar scrub from the Bush Balm or k’pure lines carried in our salons or try a simple dry brush or exfoliating glove. For more advanced exfoliating treatment for ingrowns (depending on the type) we can recommend accordingly for your skin type during your appointment.

Do keep the area away from constant friction. This may create some irritation and result in ingrown hairs. Wear loose-fitting clothing afterwards to let your skin breathe.

Do use lubricant during heavy make out sessions immediately after treatment to prevent further irritation. The area may be slightly inflamed for 2-24 hours afterwards, so skin on skin friction is best when postponed for the day. If necessary, lubricant provides a barrier and extra sensitivity is made more comfortable.

Do drink plenty of water. Urine can cause discomfort to open follicles and is best if diluted, especially if you are sensitive.

Do shower immediately after exercise to keep follicles clear and bacteria free (or use a baby wipe in a pinch).

Do apply a cold compress to the area if you find your skin is heat sensitive after treatment. Circulation is increased when waxing due to your body’s natural response to heal itself. Cooling will help to constrict blood vessels and relieve discomfort.

Do book your appointments 3-6 weeks apart. Hair should be at least 1/4 inch long (i.e. length of a grain of rice). The hair grows in multiple cycles so in order to get ideal results we need to weaken each stage by removing new growth as it comes through. With consistent appointments, each cycle will stay in its softest stage. If you wait longer than 3-6 months the hair grows strong and bulbus again.

Do take an aspirin or ibuprofen 30-60 min prior your appointment to reduce discomfort if you have a low pain tolerance. Bruising may occur with any meds. Please note that there may still a bit of an ouch factor when sugaring or waxing, as it’s still pulling out hair from the root.

Don’t cancel if you get your period. We have fresh wipes and tampons on site for this reason. If you’re comfortable being waxed at this time, so are we.

Don’t pick at ingrown hairs. The bacteria found in an infected follicle combined with inflammation weakens and the pore lining. If you squeeze these ingrowns it could cause for greater inflammation, infect surrounding pores, and slow the healing process. When you book your appointment, mention ingrown concerns to allow more time for extractions.

Don’t do excessive activity immediately after appointment (hot yoga, bike rides, hot tubs, etc). Uric acid and salt in your perspiration could be mildly irritating to the area and friction could cause an uncomfortable effect on a tender area; maybe resulting in prolonged redness and breakout.

Don’t apply lotions, gels or creams same day to the area treated. There may be increased sensitivity and irritation due to the follicles being compromised. Especially avoid fragranced or alcohol based products.

Don’t sunbathe 24 hours before or after treatment (exposing treated area). This may dehydrate the skin prior to treatment and cause skin to lift. After treatment, with increased circulation, sun exposure may increase heat sensitivity and cause discomfort.

Don’t shave between treatments. The goal of consistent hair removal is to remove the root of the hair so it grows back new making it softer, finer, and fewer in number. Shaving will upset appointment times allowing the root to grow strong and making waxing more painful.

Don’t get your eyebrows wet, go into a sauna, sunbed (or expose brows to direct sunlight), steam room or swimming pool, apply heavy creams, makeup, or makeup remover to your brows, or excessively rub or touch the treated area for the first 24-48 hours after a brow lamination.

Don’t get your eyelashes wet, apply mascara or eye makeup, sweat, go into a sauna, use oil-based products or rub your eyes for the first 24-48 hours after a lash lift.